• API gateway
    API gateway provides centralized security, throttling and quotas for BookAndPay API services. API gateway works with user-management feature to provide security at API level and user level
  • Asset APIs
    Asset APIs provide the backend processing capabilities for work orders and asset management. Any bookable entity such as a person, location or equipment can be an asset
  • Booking APIs
    Booking API provides the backend processing to book an asset. Booking API provides simple HTTP based API. This will enable your IT team to link a button on your existing website to the BookAndPay application.
  • Flexible Deployment
    Flexible deployment allows you to deploy the BookAndPay application the way you prefer. You can deploy on your cloud computing platforms such as AWS or you can deploy on your own on-premise server. You can host yourself or use managed hosting where we do it for you
  • Monitoring
    Monitoring is an integral part of BookAndPay application to enable monitoring system status, performance and activities. Monitoring also helps with reporting, auditing and diagnosis
  • Notifications
    Notification feature is the capability of sending messages in a programmable way. For example, message content and recipients can be customized based on templates and rules. Messages can be scheduled to send at at pre-programmed future time and can be send over different communication channels such as Email, SMS.
  • Payment
    Payment service is an optional service in the BookAndPay application. Payment service can be used create invoices, receive payments and distribute payments. BookAndPay application does not handle payments directly, but instead uses licensed third party providers.
  • Plugins
    Plugins allow BookAndPay application to integrate with other business applications such as Accounting software, CRM system, ERP systems.Integration to the external application are achieved either via REST API calls or using Web hooks. These allow you to customize the business work flow.
  • Reporting
    Reports or Business Intelligence provides detailed information about customers, their bookings and payment in different formats such as excel, pdf. It also presents information which is easy to understand as a summary via tables and graphs to make it actionable.
  • Schedule and Calendar
    Schedule defines the timetable or schedule of an asset. Schedule can mean different things. For some businesses schedule can be just 9 to 5 except Sundays and public holidays. For others, it may be every Tuesday 4pm and Fridays 7pm for 9 months. When a schedule gets published on a calendar, one or multiple events gets created on that calendar.
  • Security
    Security feature is a broad feature which circle many component services. This includes User and API level authentication and authorization, providing network level and application level security including IP whitelisting, rate limiting and reverse proxies
  • Self-Service
    Self-service is a built-in feature which enables the customers to access their data securely 24/7. Self-service provides the ability to make changes to bookings or work orders as well as view information about past bookings and payments via secure login
  • User Management
    User management is a built-in feature which enables the you to manage your customer details securely. User management provides a common and systematic way to manage users and user details such as password policies and support advanced security protocols such as OAuth2.0 and openId connect
  • Work Orders
    Work orders are often service orders to schedule and book a time for a service to be carried out. The work order typically contain details of the asset, nature of the work and sometimes the people who should carry out the work.